Art Commissions
Terms of Service

This Terms of Service Agreement ("Agreement") is entered into between the Artist (Mitt Mutt) and the Client for the commission of an artwork ("Work"). By commissioning the Artist, the Client agrees to the following terms:

 

1. ENGAGEMENT

a. Client provides clear and complete requirements and expectations upfront, including reference materials or assets before Work begins.

b. Client warrants that the character design and reference material provided to the Artist are legally obtained and authorised for use by the Client.

c. Client warrants that they have the authority to enter this agreement, be the point of contact and is solely responsible for decisions and approval during the process.

d. The Artist strives to perform to the best of their ability in good faith and warrants Work is 100% original according to the Artist's best knowledge.

e. The Artist may use commercially licensed, copyright-free and/or educational materials, assets and/or tools.

f. The Artist reserves the right to refuse projects or requests based on content, subject, or other reasons.

g. The Artist defines scope of work, features, price, deliverables and other details for the commission in direct private messages through email, Telegram, Furaffinity, or Bluesky. The details set forth by the Artist shall be agreed upon by the Client before work begins.

 

2. CONTENT RESTRICTIONS

a. The Artist will not create content that is explicit, offensive, or inappropriate per the Artist’s discretion.

b. Specific restrictions include but are not limited to inclusion of underage characters, discriminatory symbolism & hate speech (Racism, ableism, transphobia, homophobia, and so forth), artwork with messages conveying threats to other individuals or communities, and copyrighted characters.

 

3. TIMELINE AND PROCESS

a. Work completion takes an average of two to three (2-3) weeks, and may take up to three (3) months depending on each project and its complexity.

b. Timeline depends on commission type, complexity, and workload.

c. Artist provides progress updates and seeks Client feedback voluntarily.

e. If there are any delays and adjustments to the timeline, the Artist will inform the Client.

f. Clients must first agree to delays and amendments to timeline exceeding two (2) weeks through standard communication channels.

g. Clients have the right to request refunds two (2) months after deadlines if Work has not been delivered and there was no agreed upon amendment to the timeline.

 

4. REVISIONS

a. After the client approves the initial sketch, only minor revisions are allowed. Minor revisions are defined by small details of the character(s) or background such as, but not limited to, revising colour(s) of a character’s design or changing texts.

b. Additional charges for excessive revisions may be required.

c. Please note that excessive revisions will affect progress and timeline.

 

5. COMMUNICATION

a. Ongoing communication and discussion will occur throughout the project, including work in progress, idea generation and collaboration, situational updates, and more.

b. Artist response time may vary, up to seventy-two (72) hours in order to provide better or more concrete updates.

 

6. RIGHTS & USAGE

a. Artist Rights

i. The Artist retains copyright, ownership, redistribution and intellectual property rights, which includes but is not limited to display, advertising, printing, the Work and work in progress on websites, social media, portfolios, public broadcast channels (i.e. Twitch) and more.

ii. The Artist will collect the Client’s consent to share the commissioned artwork on social media platforms through the Commission Quote form.

 

b. CLIENT RIGHTS

i. Clients receive exclusive, non-transferable usage rights to the Work for personal use. Refer to Section 6.b. for commercial rights.

ii. Personal use means: display on social media accounts for promotional purposes with no direct monetization such as profile pictures, banners, and posts; print and framing in personal spaces; display as part of designs on websites and channels, excluding use in content of these websites or channels.

iii. Client must not claim Work as their own and must credit Artist using their social tag/username/link at the instance of display of the Work or permanently on their websites, social media profiles, broadcast channels and so on.

iv. Client must not edit or modify Work in any way without prior permission from the Artist.

 

c. COMMERCIAL RIGHTS

i. Commercial usage rights are not included unless specified in the commission type or listing on the Artist’s websites (i.e. stream overlays, emotes, and so forth) or as agreed upon.

ii. Commercial rights means usage of Work on streams or any monetized instances, or selling or reselling Work to another party, as a part of any product, or on another platform.

iii. Usage of Work for AI (artificial intelligence) tools; platforms or programs, ML (machine learning) tools, platforms or programs; AI or ML training; NFT; blockchain; or other for-profit platforms/purposes, is strictly prohibited.

iv. Additional charges will be required for commercial usage if not included, typically 200% of the original cost.

 

7. PAYMENTS & FEES

a. Client pays the full value upfront prior to the Artist beginning the commission.

b. An invoice, proposal or payment link will be sent to the Client when the Artist is ready to begin work. Clients must not send money before these requests for payment from the Artist.

c. Invoices must be paid within 72 hours, or the project may be cancelled.

d. Prices are in Canadian Dollars (CAD), and paid via Paypal, Stripe, or e-transfer secure payment processing.

e. Prices may vary or change depending on complexity, requirements and/or additional requests.

f. Once Work has begun or payments have been made, the Client acknowledges Work and deliverables are digital and there are no physically shipped goods to receive.

g. Client warrants they will not issue chargebacks and the refund policy mentioned below will be followed.

 

8. CANCELLATION & REFUNDS

a. If Client requests cancellation, a full refund may be provided if work has not begun or if Client has not received any initial progress updates.

b. If the Artist cannot complete work or there are delays as detailed in Section 3 for unforeseen reasons, the Client may be eligible for a full refund.

c. The Artist reserves the right to cancel agreement with Client and provide full a refund for payment received.

 

9. CONFIDENTIALITY

a. The Artist and Client acknowledges that information and materials that are provided to either party (including but not limited to personal information, technical information, marketing plans, payment information, or sensitive business information), or are incorporated into the deliverables, that will not be visible to the public shall be considered confidential information and shall not be disclosed to any other party without prior written permission from the owner of this confidential information.

 

10. INDEMNIFICATION

a. Client indemnifies Artist against claims, losses, damages, and expenses related to Work usage by the Client, breach by the Client of the Agreement, or third-party claims.

b. If Client's rights are violated or the Work is not delivered as agreed, Artist will work to remedy the situation first.

 

11. ACCEPTANCE

a. Client is a legal adult (minimum age of 18 years-old) and legally able to commit to an agreement, or, is a minimum of 18 years-old and has a legal guardian to make this agreement on their behalf.

b. Agreement date is upon receiving full payment.

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Note: Businesses, agencies, groups and other organisations should contact the Artist to discuss arrangements in more detail. Any commissions intended for commercial use must be explicitly agreed upon between the Artist and Client prior prior to payment processing.